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FAQ
Frequently Asked Questions?
Frequently Asked Questions About us
Is Citus a firm of Chartered Accountants?
No. Citus Shared Services Private Limited is a private limited company providing managed accounting, payroll, tax compliance and corporate secretarial services. We do not perform statutory audit, assurance, attestation or certification, or any service reserved under the Chartered Accountants Act, 1949. Work requiring a Chartered Accountant’s signature is performed by qualified practitioners, whom we coordinate with.
What is the relationship with MBSK & Co.?
Factually once section 2.4 is settled. Suggested: “MBSK & Co. is a firm of Chartered Accountants. Citus Shared Services Private Limited is a separate legal entity providing non-attest services. Clients may engage either or both; engagements, teams and fees are separate.”
Where are you based?
Netaji Subhash Place, Pitampura, New Delhi.
How large is the team?
[[ … ]]
Frequently Asked Questions About Working together
How quickly can you start?
Usually within [[ two weeks ]] of the engagement letter. Urgent transitions — a resignation, a deadline in a fortnight — can be faster; tell us the constraint.
Do you work with small businesses?
Yes. [[ State your minimum engagement size honestly. ]]
What is the minimum contract period?
[[ … ]] with [[ 60 days ]] notice on either side.
Can we start with one service?
Most clients do, and we’d rather you did. Start with the thing that hurts.
Do you work outside business hours or in our time zone?
For offshore engagements, yes — [[ specify the shifts you actually run ]].
Frequently Asked Questions About Data and confidentiality
Who can see our data?
Only the assigned team and their reviewer. Payroll data is further restricted. See Data Security.
Where is our data stored?
[[ … ]]
Will you sign our NDA and our data processing agreement?
Yes.
Frequently Asked Questions About Fees
How do you price?
See Engagement Models & Pricing.
Are there hidden costs?
No. Anything outside the agreed scope is quoted and approved before we start it. Government fees, statutory levies and late fees are passed through at cost, with documentation.
